Social Media Officer /Community Manager

Brussels│ Full-time │Contract Agent │Available as of April2022

Come and RENEW EUROPE with us!


We are Renew Europe and we take pride in being the pro-European political group in the European Parliament, fighting for your freedoms and civil rights while securing economic growth and jobs. We are the third largest political group within the Parliament and currently have 101 Members of European Parliament (MEPs) from 23 EU Member States in our ranks. Our team at Renew Europe Group's secretariat reflects this diversity and consists of some 140 members of staff. Our goals are simple: to support and promote the work of our Members; to strengthen and increase our group’s reach as we look towards the 2024 European elections.


We are looking for a dynamic and highly motivated individual - who shares our group's values and vision - to join our talented and multilingual team. While previous work experience from the European institutions or Europe’s national administrations is always advantageous, we equally value other international experience and a can-do attitude. We offer competitive salaries and excellent benefits, and can guarantee an exciting work environment!


THE ROLE: As Social Media Officer / Community Manager, you will have a solid understanding of how various social media channels work, the ability to build up communities and optimize content to ensure that it is engaging. You will represent the interests of the Renew Europe Group, be a team player in our Communication Unit, and collaborate with our MEPs, Group and EP staff.


WHAT YOU WILL BE DOING


  • Executing and developing our social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.

  • Community management - building an audience, responding to readers’ comments and ensuring customer engagement, developing the use of our participative platform (Decidim) to engage with our audiences.

  • Developing our social media networks through influencers and/or partnerships.

  • Creating and administering content on all our social media platforms, such as Facebook, Instagram, Twitter, LinkedIn as well as others.

  • Optimizing Renew Europe’s pages within each social media platform.

  • Monitoring site metrics, KPIs, social metrics; analysing data.

  • Continuously improving our practices by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information.

  • Collaborating with other units/departments to manage content, identify key players and coordinate social media campaigns.

  • Travelling to Strasbourg as well as to other European locations.

WHAT YOU WILL NEED TO BE SUCCESSFUL


  • A diploma or other relevant professional qualifications.

  • At least five years of full-time work experience in social media and community management.

  • Proven work experience with, or solid awareness of participative/deliberative tools.

  • Excellent writing, presentation, communication and consulting skills.

  • Knowledge of social analytics tools.

  • A positive attitude, attention to detail, ability to multitask, organise work and meet deadlines.

  • Drive, resilience and willingness to try new ideas.

  • Fluency in English and a good understanding of French; knowledge of other EU languages is an advantage.

  • A good understanding of European institutions and EU politics.

  • Political skills, instincts and affinity with Renew Europe’s values and political priorities.

  • Flexibility, adaptability to varying workloads, a willingness to work irregular hours as well as an ability to work well in a team in an international environment.

  • Under article 12, (2) of the Conditions of Employment of Other Servants (CEOS) of the European Communities you must also: be a national of a Member State of the European Union and entitled to your full rights as citizen; have fulfilled any obligations imposed by the laws concerning military service; produce the appropriate references/certificates for performance of the duties.

If this role describes you and you are keen to come Renew Europe with us, then please apply for this position by sending us your CV and letter of motivation (in French or English) as a single PDF attachment. Please include into your application a description of a significant social media project with which you have worked on in the past as well as the name and contact details (including organisation & role) of at least one professional referee.


Please send your application to us at reneweurope.jobs@europarl.europa.eu and title your email as “Application for Social Media Officer / Community Manager”.


The deadline for applications for this post closes on 9 February 2022 at midnight.



Equal opportunities: The Renew Europe Group maintains an equal opportunities policy.

Data protection: Any personal data generated in connection with this recruitment procedure shall be processed pursuant to Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by Union institutions and bodies, offices and agencies, and on the free movement of such data. Any personal data shall be processed only for the purpose and in the framework of the present recruitment procedure.

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